Today I’d like to talk about customer service, my perception and outlook on how customer service should be. I believe customer service is one of the main skills of any professional. If you don’t have high end , top notch , professional and personalized way of conducting with your clients, you will not have a good foundation for a successful business. Dealing with public and being able to address their wishes, desires and concerns is an absolute must when it gets to working with people. Paying attention and listening to your clients’ wants and needs. Having a consultation before any service, gathering as much needed information to bring to life exactly what your client has in mind is the result of a much needed customer service, unfortunately we don’t get to experience much anymore. As a whole I’d like to say if you want to be successful in any type of business, you MUST offer a great customer service, otherwise it’ll be a waste of your time and money. When people pay for their services they definitely deserve a competent , professional approach to their beauty needs. At Hair & Nails by Anastasiya you’ll have all my attention, I’ll make sure to give you a quality and satisfactory outcome every time!